CHICAGO — From long wait times to confusing re-certification paperwork, getting help with food stamps in Cook County isn’t always easy. But across the Chicago area, there are trusted resources that can walk you through every step — whether you’re applying for the first time, appealing a denied case, or checking your Link Card balance.
Here’s a roundup of where residents can find SNAP support, in-person help, and free application guidance in Cook County.
1. Greater Chicago Food Depository SNAP Hotline
The Greater Chicago Food Depository offers free SNAP application assistance by phone, in person, or online. Their multilingual outreach team helps with:
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Applying for benefits
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Uploading documents to ABE
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Re-certifying benefits
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Appealing denials or incorrect amounts
📞 Call: 773-843-5416
Monday–Friday, 8:30 a.m. to 5:00 p.m.
Available in English, Spanish, Polish, and more
They also run pop-up outreach events at food pantries and community centers throughout the city.
2. Local DHS Offices by ZIP Code
The Illinois Department of Human Services (IDHS) operates public assistance offices across Cook County, where residents can:
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Submit or update SNAP applications
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Report household changes
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Ask about benefit delays
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Complete redetermination forms
To find your nearest office, visit the ABE Office Locator and search by ZIP code.
Sample locations:
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Mid-South DHS Office: 1642 W. 59th St, Chicago, IL 60636
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West Suburban Office: 2701 W. Lake St, Melrose Park, IL 60160
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South Suburban Office: 3301 Wireton Rd, Blue Island, IL 60406
Bring ID, proof of income, and utility bills if you’re applying in person.
3. Nonprofit Organizations Providing SNAP Support
Several trusted community groups in Cook County help residents navigate the SNAP process — especially for immigrants, seniors, or those with limited digital access.
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Catholic Charities of Chicago
Offers benefits navigation, EBT card help, and bilingual caseworkers
https://www.catholiccharities.net -
Erie Neighborhood House
Focused on Latino and immigrant households
https://www.eriehouse.org -
Urban League of Chicago
Assists with job access and food benefits for Black communities
https://chiul.org
All of these nonprofits offer free, confidential help, with walk-in and appointment options available.
4. Help for Seniors & People with Disabilities
For older adults or individuals with a disability, Cook County also offers tailored help through:
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AgeOptions SNAP Hotline (for older adults):
📞 1-800-699-9043
https://www.ageoptions.org -
Access Living (for people with disabilities):
📞 312-640-2100
https://www.accessliving.org
These agencies help residents understand eligibility, file with the correct paperwork, and request accommodations if needed.
Have You Tried Applying for SNAP in Cook County?
If you’ve faced long delays or had a tough time navigating the process, let us know your experience at chicagosuburbanfamily.com. Your story could help others facing the same challenge.
