CHICAGO HEIGHTS — A crematory in the south suburbs has been permanently shut down following a state investigation that revealed disturbing violations, including bodies stacked on top of each other and improperly stored remains.
The Heights Crematory in Chicago Heights lost its license after Illinois State Comptroller Susana Mendoza announced a consent order revoking its operation on Thursday. Officials cited numerous violations of state law related to ethical and professional standards.
According to the Office of the Comptroller, the crematory had “misrepresented and concealed material facts, engaged in dishonorable, unethical, and unprofessional conduct of character likely to deceive, defraud, or harm the public,” among other findings. Investigators say the facility committed gross malpractice and acted in a manner “incompetent and unfit for public trust.”
Investigation Uncovers Shocking Conditions
The probe began in February 2025, after complaints surfaced that bodies were being kept in inoperable trailers, stacked on each other, and held in improper or unsanitary containers.
Management admitted to the existence of a second trailer that held 19 additional bodies from Indiana, raising questions about the scope of the operation and cross-state handling violations. Despite an agreement to stop accepting new cases, the owner reportedly continued to do so beyond February 19.
“This conduct is appalling,” said Comptroller Mendoza. “No family should ever have to question what happened to a deceased loved one, nor should they be subjected to this kind of emotional trauma.”
Remains Transferred to Medical Examiner
As part of the emergency response, ten bodies and hundreds of unidentified cremated remains were taken into custody by the Cook County Medical Examiner’s Office for proper handling and identification. Officials have not disclosed the status of family notifications or whether criminal charges are being pursued.
You can read the full statement and investigation update from MyStateline.
Policy Crackdown May Follow
This case is expected to trigger stricter oversight in the funeral and cremation industry statewide. The Office of the Comptroller is currently reviewing inspection procedures and accountability for similar facilities.
Mendoza emphasized that the state’s priority is now to restore trust and dignity in the handling of human remains, stating:
“The deceased deserve respect. And the families deserve peace of mind.”
Have you or a loved one experienced issues with funeral or cremation services in Illinois? Share your story at ChicagoSuburbanFamily.com to help raise awareness.
